Privacy policy

PRIVACY POLICY

PRIVACY STATEMENT

INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE DATA CONTROLLER

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about how your personal data is processed when using our website. Personal data is all data that can personally identify you.

1.2 The data controller for this website is Rina Boutique. The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (such as orders or enquiries), this site uses SSL or TLS encryption. You can recognise an encrypted connection by the "https://" string and the padlock symbol in your browser bar.

DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website purely for information purposes, without registering or providing us with information in any other way, we only collect data that your browser transmits to our server (so-called server log files). When you access our website, we collect the following technically necessary data:

  • Website visited
  • Date and time of access
  • Amount of data transmitted in bytes
  • Source/reference from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used (where applicable: in anonymised form)

Data processing is carried out in accordance with our legitimate interest in improving the stability and functionality of our website. The data is neither transmitted nor used in any other way. However, we reserve the right to retrospectively check server log files if there are concrete indications of illegal use.

COOKIES

To make visiting our website attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files stored on your device. Some cookies are deleted at the end of your browsing session (session cookies). Others remain on your device and allow us and our partners (third-party cookies) to recognise your browser on your next visit (persistent cookies).

In part, cookies serve to simplify the ordering process by saving settings (for example, the contents of a virtual shopping cart). Where cookies process personal data, this is done either for the performance of a contract or to safeguard our legitimate interests.

We may work with advertising partners to make our offering more interesting for you. For this purpose, cookies from partners may also be stored on your device when you visit our site (third-party cookies).

Please note that you can configure your browser to be informed about the use of cookies and decide individually whether to accept them:

Please note that refusing cookies may limit the functionality of our website.

CONTACT

When you contact us (for example via the contact form or by email at info@rina-boutique.com), personal data is collected. This data is stored and used solely for the purpose of responding to your enquiry and the associated technical administration. Your data will be deleted once your enquiry has been fully processed, unless legal retention obligations prevent this.

DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PERFORMANCE

Personal data will continue to be collected and processed if you provide it to us for the performance of a contract or when opening a customer account. Deletion of your customer account is possible at any time by sending a message to info@rina-boutique.com. We store and use the data you have provided for the performance of the contract. After full performance of the contract or deletion of your customer account, your data will be blocked in accordance with applicable retention periods and then deleted.

USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Email Newsletter Subscription If you subscribe to our email newsletter, we will regularly send you information about our offers. Only your email address is required. We use a double opt-in process, meaning we will only send you a newsletter if you have expressly confirmed that you agree to receive newsletters. You can unsubscribe from the newsletter at any time via the unsubscribe link in the newsletter or by sending a message to info@rina-boutique.com

6.2 Sending Newsletters to Existing Customers If you provided your email address when purchasing goods or services, we reserve the right to regularly send you offers by email relating to similar goods or services to those you have already purchased. You have the right to object at any time to the use of your email address for future advertising purposes by contacting Rina Boutique at info@rina-boutique.com

7. DATA PROCESSING FOR ORDER FULFILMENT

7.1 The personal data we collect is passed on to the transport company responsible for delivery to the extent necessary for the delivery of goods. Your payment data is passed on to the credit institution responsible for processing the payment, to the extent necessary for payment processing.

7.2 Payment Service Providers

PayPal If you make a payment via PayPal, we transmit your payment data to PayPal. For more information on PayPal's data protection: https://www.paypal.com/sg/webapps/mpp/ua/privacy-full

REVIEW REMINDER We use your email address to send you a one-time reminder to review your order, if you have given us your explicit consent during or after your order. You can withdraw your consent at any time by sending a message to info@rina-boutique.com

9. USE OF SOCIAL MEDIA PLUGINS

9.1 Facebook Plugins Our website uses social plugins from Facebook, operated by Meta Platforms Inc., USA. To protect your data, these buttons are integrated via an HTML link, so no connection is established with Facebook's servers when you visit our site. For more information: https://www.facebook.com/policy.php

9.2 Instagram Plugin Our site uses social plugins from Instagram, operated by Instagram LLC, USA. For more information: https://help.instagram.com/155833707900388/

10. ONLINE MARKETING

10.1 Facebook Pixel This site uses the Facebook Pixel from Meta Platforms Inc., USA. With your explicit consent, this allows tracking of user behaviour after viewing or clicking on a Facebook ad. To opt out of advertising cookies: https://www.aboutads.info/choices/

10.2 Google AdWords & Remarketing Our site uses Google AdWords and remarketing functions from Google LLC, USA. Google places a cookie in your browser to enable interest-based advertising. You can permanently disable advertising cookies via: https://www.google.com/settings/ads/onweb/

11. WEB ANALYTICS — Google Analytics This site uses Google Analytics, a web analytics service provided by Google LLC, USA. This site uses Google Analytics exclusively with the "_anonymizeIp()" extension, which ensures anonymisation of your IP address. You can prevent the collection of your data by Google Analytics by downloading the browser plugin available at: https://tools.google.com/dlpage/gaoptout

12. RETARGETING / REMARKETING Rina Boutique uses retargeting tools to promote our site on third-party platforms. These processes are carried out on the basis of our legitimate interest in the optimal marketing of our website. You can object to these processes at any time via the links mentioned in the corresponding sections above.

13. RIGHTS OF THE DATA SUBJECT

13.1 Applicable data protection law grants you the following rights:

  • Right of access: You can request information on your personal data processed by Rina Boutique.
  • Right of rectification: You can request the correction of inaccurate data concerning you.
  • Right to erasure: You can request the deletion of your personal data when the legal conditions are met.
  • Right to restriction of processing: You can request the restriction of processing of your data in certain circumstances.
  • Right to data portability: You can receive your data in a structured, machine-readable format.
  • Right to withdraw consent: You can withdraw consent to the processing of your data at any time.
  • Right to lodge a complaint: You can lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore or any other competent supervisory authority.

13.2 RIGHT TO OBJECT

WHERE WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR LEGITIMATE INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS THAT OVERRIDE YOUR INTERESTS.

IF WE PROCESS YOUR DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME BY CONTACTING US AT INFO@RINA-BOUTIQUE.COM

DATA RETENTION PERIOD The retention period for personal data is determined in accordance with the applicable statutory retention period under Singapore law. After expiry of this period, the corresponding data will be systematically deleted, provided it is no longer necessary for the performance of the contract and there is no legitimate interest on our part in retaining it.