Shipping policy
SHIPPING POLICY
Average Delivery Times We aim for the best value for money on our products. That is why we choose to ship products directly from the supplier. This allows us to make significant savings on transport, storage, packaging and shipping costs, and offer our products at a reasonable price.
Every order is processed within 24 hours and the average delivery time is 7 to 14 days. Delivery is always free.
Free Shipping We cover all shipping costs. Every order is delivered to your door 100% FREE. No minimum order amount required.
Track Your Order Via our tracking page, you can follow your order. Tracking is available online 2 to 3 days after your order is placed, so you know exactly when to expect your products.
Below you will find the average delivery timeframe for all our parcels:
Once an order is placed, we take 1 to 3 business days to process it. During the week this takes one business day, but if you order on a Friday evening or over the weekend, it may take a little longer. Once your order is processed, it will be shipped and delivery takes an average of 8 to 12 business days.
We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any additional questions or concerns, feel free to contact our customer service team at info@rina-boutique.com
Placing an Order The ordering process at Rina Boutique is as simple as possible. First, go to the product page and add the desired product to your cart by clicking "Add to Cart." Make sure you have selected the correct variants. If everything looks good, click "Proceed to Checkout." On the information page, enter your correct details and make sure everything is accurate. Click "Continue to Shipping" and verify your address details. Every order ships completely free of charge — we always cover your shipping and delivery costs. Click "Proceed to Payment" to continue.
At Rina Boutique, all payment options are SSL encrypted, meaning you can always count on a secure payment environment. We accept the following payment methods:
- Credit card (AMEX, Mastercard, Maestro, Visa)
- PayPal
- PayNow
- GrabPay
Once you have selected your payment method, click "Complete Order" and you will be redirected to your chosen payment page. Follow the instructions to finalise your order. In the unlikely event that you experience any issues, you can always contact us at info@rina-boutique.com
Shipping Costs We cover all delivery costs for every order. All our products are delivered to your door 100% free of charge. There is no minimum order quantity required.
Shipping Your Order Found the perfect piece on our website? We make sure your order is processed and shipped as quickly as possible. To ensure your order ships today, please contact us by email at info@rina-boutique.com — our team will be happy to assist you.
WHERE OUR PRODUCTS COME FROM Our products are shipped directly from our international suppliers based in Asia. This allows us to eliminate intermediate steps such as additional warehouses and unnecessary redistribution.
By shipping directly from the source, we can offer quality products at more accessible prices while reducing our environmental impact. Fewer logistical steps means less transport, less unnecessary packaging and a more efficient and sustainable supply chain.
In this way, we combine quality, fair prices and a responsible commitment to the environment.